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Privacy Policy
Updated 11/15/2024
What type of information is collected?
We receive, collect and store any information you enter on www.DemiCortezSkincare.com (the website or services) that you provides us in any way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and
connection information and purchase history. We may use software tools to measure and
collect session information, including page response times, length of visits to certain
pages, page interaction information, and methods used to browse away from the page.
We also collect personally identifiable information (including name, email, password,
communications); payment details (including credit card information), comments,
feedback, product reviews, recommendations, and personal profile. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties.
How we collect your information?
When you conduct a transaction on our website, as part of the process, we collect
personal information you give us such as your name, address and email address. Your
personal information will be used for the specific reasons stated above only.
Why do we collect your information?
1.To provide and operate the Services;
2.To provide you and customers with ongoing customer assistance and technical support;
3.To be able to contact our Visitors and Users with general or personalized service-
related notices and promotional messages;
4.To create aggregated statistical data and other aggregated and/or inferred Non-
personal Information, which we or our business partners may use to provide and
improve our respective services:
5.To comply with any applicable laws and regulations.
How do we store, use, share or disclose your personal information?
Demi Cortez Skincare is hosted on the Wix.com platform. Wix.com provides us with the online
platform that allows us to sell our products and services to you. Your data may be stored
through Wix.com's data storage, databases and the general Wix.com applications. They
store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the
standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a
joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS
requirements help ensure the secure handling of credit card information by our store
and its service providers.
Communication with you
We may contact you to notify you regarding your profile or transactions, to troubleshoot problems
with your account, to resolve a dispute, to collect fees or monies owed, to poll your
opinions through surveys or questionnaires, to send updates about our company, or as
otherwise necessary to contact you to enforce our User Agreement, applicable national
laws, and any agreement we may have with you. For these purposes we may contact you
via email, telephone, text messages, and postal mail.
Cookies and Tracking
We may use certain automatic analytics and tracking technologies to assist us in performing a variety of functions, including storing your Information, collecting Device Information and Usage Data, understanding your use of the Services and customizing the content offered to you on the Services. We may use platforms like Google Analytics to provide aggregated or anonymized information relating to demographics, geography, interests or affinities. Other technologies we may use include:
(1) Cookies. Cookies are text files placed in your computer's browser to store your preferences. We use cookies or other tracking technologies to understand site and Internet usage and to improve or customize the Services and the content, offerings, or advertisements you see on the Services. For example, we may use cookies to personalize your experience on the Services or remember any settings you have chosen. Most web browsers automatically accept cookies, but you can usually configure your browser to prevent this. However, not accepting cookies may make certain features of the Services unavailable to you.
(2) Web Beacons. We may also use "web beacons" or clear GIFs, or similar technologies, which are small pieces of code placed on a web page or in an email, to monitor the behavior and collect data about the visitors viewing a web page or email. For example, web beacons may be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page. Web beacons may also be used to provide information on the effectiveness of our email campaigns (e.g., open rates, clicks, forwards, etc.).
(3) Mobile Device Identifiers and SDKs. We also sometimes use, or partner with publishers or app developer platforms that use, mobile Software Development Kits ("SDKs") that are incorporated into the Services to collect Information, such as mobile identifiers (e.g., IDFAs and Android Advertising IDs), geolocation information, and other information about your device or use of the Services. A mobile SDK may act as the mobile version of a web beacon (see "Web Beacons" above).
By visiting the Services, whether as a registered user or otherwise, you acknowledge, and agree that you are giving us your consent to track your activities and your use of the Services through the technologies described above, as well as similar technologies developed in the future, and that we may use such tracking technologies in the emails we send to you. Please note that no such tracking technologies will collect any Personal Data from you unless you choose to submit it to us and that data relating to you individually is not shared with any third parties.
Personal Data Retention
We retain the Personal Data we receive as described in this Privacy Policy for as long as you use the Services or as necessary to fulfill the purpose(s) for which it was collected, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.
Privacy and Security
We take reasonable precautions to protect our customers' Personal Data against loss, misuse, unauthorized disclosure, alteration, and destruction. However, please remember that no transmission of data over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Data, we cannot ensure or warrant the security of any Information that you transmit to us or from us, and you do so at your own risk. You hereby acknowledge that we are not responsible for any intercepted information sent via the Internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.
Children Under 16
Children under 16 years of age are not permitted to use the Services. We do not knowingly collect or solicit Personal Data directly from anyone under the age of 16. If you are under 13, please do not send any Personal Data about yourself to us, including your name, address, telephone number, or email address. In the event that we learn that we have collected Personal Data from a child under age 13, we will delete that information as quickly as possible. If you are a parent or guardian of a child under 13 years of age and you believe your child has provided us with Personal Data, please contact us at DemiCortez@DemiCortezSkincare.com
Your Rights
Opting Out of Communications
As described above, we may use the Personal Data we collect from you to send you newsletters or other communications from us, including those promotional or marketing in nature. If you do not want to receive such communications, you can opt out by sending an email to Contact@DemiCortezSkincare.com